Refund policy

Refunds or exchanges are not excepted for coffee purchases, unless in the case of a mistake in packing or shipping on our behalf. Shipping delays following dispatch are outside of our control and we are unable to refund or exchange for parcels still in transit.  We make every effort to avoid these errors, but in the event that you receive an item differing to that which you ordered, please contact shop@sevenseeds.com.au and we will rectify the problem as soon as possible.